FAQs
Find your most common questions about our services and transfersHow far in advance should I book my private airport transfer?
While last-minute bookings may be accommodated, it's recommended to book as soon as your flight is confirmed to guarantee availability and to ensure that your chauffeur is ready for you right on time
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Can I modify or cancel my booking?
Changes or cancellations are allowed up to 24 hours before pickup without charges, but last-minute cancellations may incur fees .
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How do I book a private transfer?
You may visit our website and make the booking or use email. Kindly provide flight details, pickup/drop-off locations, and passenger/luggage counts .
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Will you provide a booking confirmation?
Yes. You will receive a confirmation by email within 24 hours from your reservation
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How are fares calculated?
Typically per vehicle (not per person), based on distance, vehicle type, and additional stops. Quotes are provided upfront .
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Are there extra charges for waiting time or delays?
Free waiting period for pickups is up to 30 minutes at Airports/Hotels. Surcharges apply afterward .
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What payment methods are accepted?
Credit/debit cards (to be paid in advance) or cash upon arrival, is accepted.
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What if my flight is delayed?
We will monitor flight statuses and adjust pickup times automatically.
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What types of vehicles are available?
Super luxury/luxury sedans and vans are available depending on group size and luggage .
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